Formerly Window Improvements

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Window Blinds

   Wood Blinds
   Faux Wood Blinds
   Mini Blinds
   Vertical Blinds

Window Shades

   Cellular Shades
   Honeycomb Shades
   Woven Wood Shades
   Fabric Roman Shades
   Roller Shades
   Solar Shades
   Pleated Shades

Curtains - Basic

Curtains - Standard

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Fabric by the Yard

   
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Frequently Asked Questions
 
  How do I measure my window?
  How do I install my new blinds or shades?
  Are your blinds of the same quality as major name brands?
  When will my order be shipped?
  How long will it take to deliver?
  What is your return policy?
  How do I pay for my blinds?
  What is an inside mount?
  What is an outside mount?
  What is the difference between inside and outside mount?
  Is there a minimum window frame depth for an inside mount?
  What is a headrail?
  Can I specify where I want the lift and tilt controls?
  Is it possible to delete or change my order after I have completed it?
  How do I order my blinds?
  When will I know my order has gone into production?
  How do you calculate shipping costs on my order?
  What if I want to change or cancel my order?
  What if I want to return my blinds?
  If I request sample swatches before I order blinds, is there a charge for the swatch?
  What if my blinds are damaged or defective when I receive them?
  Are the blinds covered by a warranty?
  Are there any safety issues I should be aware of with my new blinds?
  My office is based at home and I often get the sun reflecting on my TV/Computer screen what should I do?
  I have a large bay window do you have any blinds that would help me?
  I have just recently had a new bathroom can you recommend what type of blind I should buy and why?
  In my home I still want to have a soft fabric feel, what is my best solution?
  What if I can't find what I'm looking for on the site?
  I'm not very good at DIY (Do It Yourself) are the blinds easy to install?
  How easy are window blinds to clean?
  How easy are window blinds to operate?
  Do you sell any window blinds which block out the light?
  What do I do if the window blind I want is bigger than your maximum size?
  I have a color I need to match - how can I do this?
  Will my blind be exactly the same as my fabric sample?
  Can I order on-line?
  How do I know if my order has arrived?
  Is this site secure?
  Will you pass my information onto anyone else?
  Will I be informed of any future special offers?
  How do I know when I'll receive my blinds and what happens if I'm not in?
  Can I change my order once I've submitted it?
  What if my blinds don't fit, what should I do?
  I do not like my blind, what should I do?
  My blinds have arrived faulty - what should I do?
  What happens if my blind becomes faulty - what do you suggest?
  If I need to return my blinds how do I pack them?
  Do you sell any items other than those on this site?
  What if I want to order blinds for my business or want to place a bulk order?
  How should I clean Faux Wood Blinds?
  How should I clean Cellular Shades?
  How should I clean Blackout Shades?
  How should I clean Woven Wood Shades?
  Is my personal information given out?
  What is the top down, bottom up option on shades?
  What form of payment do you accept?
  When will my credit card be charged?
  Do you carry cordless blinds?
  What is a soft treatment?
  What is a hard treatment?
  What do I need to know to make an intelligent selection?
  What's the difference between a blind and a shade?
  What is a custom window treatment?
  Why should I have window coverings?
  What issues should I take into consideration when deciding on window treatments?
  How much should I budget?
  What is the price range I might expect to have to pay?
  What products are the least expensive, and which are most expensive?
  How can I get a look that doesn't cost a lot, yet looks nice?
  I can't afford to do everything at once. Is that okay?
  There are so many options. How do I select what's right for me?
  How do I know I am getting a fair deal?
  What kind of guarantee can I expect?
  What happens if something breaks?
  Can I cancel a custom order?
  How long will my window treatments last?
  How do I care for my window treatments?
  What about fading?
  Who should I call to help me with my window treatments?
  Where can I find window treatment ideas?
  What should I choose if I want to change my décor often?
  When should I call a designer?
  How do I find a decorator or designer?
  Can curtains help with the echo problem we have?
  I don't want to block my view. What are my options?
  Privacy is not an issue. Do I need window coverings?
  I don't want people to see in, but I don't like the look of blackout treatments. What do you suggest?
  I have children and pets¿what are safety issues I need to consider?
  I like it dark when I sleep. What are my options?
  The glare on our television is terrible. What can be done about this?
  Should I measure my own windows for blinds?
  What does loop control mean?
  How does a continuous-loop lift mechanism work?
  What is a bamboo shade?
  What is a hand-fed loom?
  How does a hand-fed looms work?
  Do you carry automatic roller shades?
  What does scalloped hem mean?
  How does a spring roller system work?
  What is a decorative shade pull?
  What does it mean by reverse roll?
  What¿s the meaning of opaque, when it comes to Solar Shades?
  What does rod pocket styling mean?
  How should I care for my curtains?
  How does a bracket adapters work?
  When should I use a bracket adapter?
  How does a extension rod work?
  What is a medallion holdback?
  What is a double rod sets and how does it work?
  What do you mean by clips-on ring?
  What is a tieback?
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